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How do I cancel my membership? - Powered by Kayako eSupport Helpdesk Software
15 Dec 2017 
Support Center » Knowledgebase » How do I cancel my membership?
 How do I cancel my membership?
Article There are lots of easy and convenient ways to cancel your membership. The information you will need is the name of the billing company you joined with as well as the original email stating the subscription or members ID and possibly your credit card number.

With this information you can navigate to the appropriate billing company's cancellation website and cancel your membership.

NOTE: You should cancel at least 24 hours ahead of the schedule billing date (Date/Time will be in EST) so that there is enough time to process your cancellation.

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CREDIT CARDS (EpochEU, ccbill, netbilling, local billing, webbilling)
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If you joined and were billed by EpochEU, please cancel at https://epoch.com/billingsupport/ - or call from the US: 800-893-8871 or Internationally: +1-310-827-9939

If you joined and were billed by CCBILL, please cancel at https://support.ccbill.com - or call from the US: 888-596-9279 or Internationally: 1-480-449-7751

If you joined and were billed by NETBILLING, (SafetyBilling, SilverBilling, SinemaBill, PaySinComm, AccountPays) please cancel at https://secure.netbilling.com/gw/native/selfservice1.2?110262933551

If you joined and were billed by LOCAL BILLING, please cancel at http://thesupportbank.net/index.php - or call from the US: 877-777-3758

If you joined and were billed by WEBBILLING, please cancel at http://www.webbilling.com/


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EU DEBIT CARDS ( 2000Charge )
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If you joined and were billed by 2000Charge EU Debit , please cancel at https://secure.2000charge.com/help/Cancellation.asp


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CHECKING BANK ACCOUNT (wts, achdebit)
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If you joined via online check by WTS/ACHDEBIT, please cancel at http://www.wtsbank.com/members - or call from the US: 1-800-717-7476

If you have trouble canceling please call the Billing company or file a ticket by clicking CONTACT US, providing as much information as possible so we can locate your membership.

After you've cancelled, you?ll still have access to the website for the entire time you paid for until the billing cycle ends. Cancelling your account simply stops the reoccurence of future charges. The access is not cancelled immediately upon cancellation. Website access will be denied only after your paid access period has ended.

We hope that you enjoyed the site(s) and that you will return and rejoin some of our sites in the future. We would appreciate it if you would contact us and give us some feedback on WHY you canceled and HOW we can IMPROVE our sites, content and service.


Article Details
Article ID: 5
Created On: 24 Apr 2009 10:09 PM

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