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I was never sent a confirmation email - Powered by Kayako eSupport Helpdesk Software
21 Mar 2019 
Support Center » Knowledgebase » Login Issues » I was never sent a confirmation email
 I was never sent a confirmation email
Article If you are using a free service email provider like or Yahoo!, please check your Junk E-mail folder. Also, if you're using an email client like Microsoft Outlook or Mozilla Thunderbird and have SPAM controls enabled, please make sure that your email did not get lost in the mix.

The billing company sends the confirmation emails; we do not. If you follow the instructions above and still have not received a confirmation email of purchase, please contact your billing company. You may find the billing company contact information in our "How Do I Cancel My Membership?" section.

Article Details
Article ID: 2
Created On: 24 Apr 2009 10:05 PM

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